Need help with a Visa or Mastercard eGift?

For Visa and Mastercard eGift Customer Service information, balance inquiries, complete Cardholder Agreement, or to set your PIN for PIN debit purchases only (no ATM or cash access) select your product:

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Have a Visa eGift?

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Have a Mastercard eGift?

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Load your Visa or Mastercard eGift to Your Digital Wallet

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Visa eGift: mygift.mycardwallet.com or call +1 (833) 791-8880 ​ Mastercard eGift: mcgift.mycardwallet.com or call +1 (833) 791-8881

To load your Visa or Mastercard eGift funds to your mobile wallet, follow the instructions below. You can also find these instructions listed on the back of your card packaging.

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Already followed these steps? Trying to recover your eGift?

Download the full MyCardWallet App to see your complete eGift details!

Other Prepaid Cards - My Prepaid Center

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For questions about all other virtual Prepaid Gift Cards, please visit MyPrepaidCenter.com

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Protect yourself from gift card scams, visit: FTC.gov/GiftCards​​

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